GENERAL CONDITIONS
RESERVATIONS
INDIVIDUAL BOOKINGS :
A deposit of $ 250 per
person is required to process and confirm the reservation at the
time of registration. Balance of payment must be received 21 days
prior to departure.
GROUP BOOKINGS :
A deposit of $ 100 per person is required to process and
confirm the reservation at the time of registration. Balance of
payment must be received 30 days prior to departure.
CANCELLATIONS / REFUNDS :
Cancellations should be received by Transbalkan in
writing. We strongly suggest the purchase of the Trip
Cancellation and Tour Interruption Insurance. Deadline for
cancellation of individual bookings is 15 days, for groups 30
days prior to the departure of the tour. For cancellations on
departure date or after no refund will be made regardless of the
cause, whatsoever. No refund can be made for any service not
used. Rates are based on group participation and no refund for
portion not taken-used or for any absence from the tour or
cancellation while the tour is in progress could me made.
TRANSPORTATION :
Land transportation is provided in accordance with the
itinerary and depending upon the size of the group by motorcoach,
van or private car.
HOTELS :
Deluxe, first class and special category hotels are used
throughout. Transbalkan Travel reserves the right to substitute
any hotel listed with another of the same category if deemed
necessary.
SIGHTSEEING :
Sightseeing as outlined in the itineraries is conducted
including the services of English speaking professional guides.
Entrance fees to all places visited are included.
POSSIBLE CHANGES IN ITINERARY :
Occasionally the land portion of the tour may be
extended or curtailed because of unforseen changes in
traansportation schedules. There may be other instances in which
alterations become necessary or advisable. Any savings realized
by these changes will be paassed on to the passengers any
resultant expenses shall be borne by the passengers.
AIRLINE CLAUSE :
The airlines concerned and their agents and affiliates
are not to be held responsible for any act, omission or event
during the time passengers are not onboard the aircraft. The
passenger ticket in use by said airlines and the purchaser of
these tickets and/or passenger. These tours may be sold in
conjunction with services of any IATA airline.
INSURANCE :
Transbalkan Travel does not
assume responsibility for damage or loss of any personal effects.
Baggage, personal effects and accident and health insurance are
recommended.
LIABILITY :
Transbalkan Travel and/or their agents act only as
agents in regard to travel, whether by railroad, motorcar,
motorcoach, boat or airplane and assume no liability for injury,
damage, loss, accident, delay or irregularity which may be
occasioned either by reason or default of any company or person
engaged in conveying the passenger or in carrying out the
arraangements for the tour. They can not accept responsibility
for losses or additionalexpenses due to delay or changes in air
services, strike, war, quarantine or any other causes. All such
losses or expenses will have to be borne by the passengers as
tour rates provide for arrangements only for the time stated. The
right is reserved to substitute hotels of similar category for
those indicaated and to make any changes in the itinerary where
deemed necessary or caused in air schedules. The prices of the
tours are based on tariffs and exchange rates in effect at time
of printing. The issuance and acceptance of voucher or ticket
shall be deemed to be consent to the above conditions. All
arrangements for land accomodations and transportation are made
by Transbalkan Travel.
IMPORTANT NOTICE :
Transbalkan Travel reserves the right to decline to
accept or retain any person as tour passenger, should such a
person’s health or mental condition or physical infirmity or
general deportment impede the operations of the tour or the
rights or welfare or enjoyment of other tour passengers. A refund
of unused travel services is the limit of responsibility of
Transbalkan Travel liability.